Billing and Payments

It's easier and simpler to pay your
通过直接借记票据

Relax. It's easier and simpler to pay your bills by Direct Debit.

支付账单需要时间,时间成本。直接借记卡均通过以下方式节省您:

Reducing your workload - there's less admin.

Avoiding late payment interest charges - your bills are always paid on time.

可以通过获得更广泛的合同/关税获得资金的潜力。

当您通过直接借记付款时,您将在三种方面受到保护:

  1. A money back guarantee from the bank in the event of any errors

  2. Notice of payment amount or date changes

  3. The right to cancel at any time.

Just下载the Direct Debit Instruction (DDI) form and email it toI&CRevManDDI@edfenergy.com.

MyBusiness

Take control and discover easy ways to manage your energy account online with MyBusiness

Log into view electronic invoices, raise and track queries, and get immediate access to consumption data.

了解您的账单

您是否难以理解您的能源法案?

我们已经创建了一个帮助th的互动指南ings clearer.

Want to pay by BACS or CHAPS instead?

To pay your bills using either BACS (Bankers Automated Clearing System) or CHAPS (Clearing House Automated Payment System), you'll need to arrange the payment with your bank and give them the following details:

帐户名称:EDF Energy客户有限公司
Sort Code:40-05-30
帐号:44151844
Bank:HSBC Bank plc, 60 Queen Street, London, EC4N 4TR
IBAN Number:GB25MIDL40053044151844
SWIFT代码:midlgb22

Let us know once you've arranged the transfer, emailremittanceadvices@edfenergy.com.quoting your EDF account number, payment value and invoice number so that your payment can be allocated correctly.

Please remember that BACS payments take three to four working days to clear into our bank account. CHAPS payments clear the same day, with an admin fee payable.

有关替代付款方式,请检查您的账单后面。Did you know the easiest way to pay your bills is by Direct Debit?下载此处的直接借记表格.

您的账单解释说明

了解弥补您的账单有助于管理您的消费,并可以降低您的能源成本。

账单有两节。

  1. Billing invoice- 本节总结了您的帐户余额和最近的费用。它解释了你需要做的事情。

  2. Billing detail- this section details how the different charges make up your total bill. You’ll see specific metering information, including the meter readings your bill is based on.

If you would like more information about what is featured in your bill, take a look at our Understanding your bill guide.

If you have a specific query about your bill, please call0845 366 3664.(1).

Consolidate your bills

Consolidated bills are great for customers with a lot of sites (ten or more) and a centralised payment processing system. They make it easy to keep on top of all of your sites energy use. This option simplifies your admin. You can:

  • 团体账户在一起:按地区,成本中心或您选择的任何方式(see an example in of a consolidated bill here)
  • Choose your own unique reference numbers to manage your accounts easily
  • Easily add or remove sites to your consolidated billing
  • Pay in full for all your sites with one direct debit payment each month

巩固你的bills, call0845 366 3664.(1).

将票据直接到您的收件箱。它比帖子更快,节省了几棵树。您可以使用我们的免费ebilling软件分析您的能源成本,可以让您访问一系列报告,或者您可以自定义自己的报告。

您可以通过MUBUSINITE订购eBILD

Your troubleshooting guide to accurate bills

Estimated bills, rebills, engineers turning up at your building unannounced. These are the three main symptons of a problem with your electricity meter.

Watch as Sam Andrews - Senior Account Executive - explains why they happen and what we do to get them back on track for you.

看看我们的Troubleshooting Guideto see answers to frequently asked questions.

您是否需要从EDF获得信贷退款?

  • From time to time your account may hold a credit balance due to new data received. In these instances you'll either receive a re-bill for a period already invoiced, or have a credit adjustment applied to your next invoice. These measures make sure that your account is accurate and that any balance due to you is returned.
  • 了解有关如何索取由于您的信用余额的了解。

Balancing your account

We understand that your account can change, either because some or all of your sites move location or change to a new supplier. Your final invoice will tell you the balance on your account. This may be a debit or a credit, depending on the final reading taken to close your account.

Find out more about processing final balances when your site closes or changes supplier including refunds and payments.

您的Bitesized Bill指南

Watch as Sam Taylor, a Senior Account Manager at EDF Energy, talks you through different charges on your bill and opportunities to make savings.

Distribution

传送

可用性

Understanding VAT and CCL

Find out how Value Added Tax and Climate Change Levy affects your business and if you qualify for reduced rates or exemptions

VAT

支付适量的增值税(增值税)是任何业务的基础。如果您达到某些标准,您可能有资格获得增值税的降低率。

VAT will normally be charged at the standard rate if the energy you use is solely for business or non-domestic purposes. VAT, which is also applied to Climate Change Levy, will be added to your bill.

通过政府特许权可获得降低的增值税率,以获得电力和天然气的“低使用率”。在适用的情况下,减少将自动应用于您的账单。当前的低使用阈值是:

  • Electricity - at or below 33 kWh per day during the bill period
  • Gas - at or below 145 kWh per day during the bill period.


if use is wholly or partly for domestic or charitable non-business purposes, that part of the supply qualifies for the reduction. This is known as ‘qualifying use’. You will need to complete a VAT Certificate of Declaration (for each account) advising us of the qualifying use.

Where there is 60% or more qualifying use (either domestic or charitable non-business), the whole of the supply is chargeable at the reduced rate of VAT. Your VAT Certificate of Declaration should, however, reflect your best estimate of the actual percentage of qualifying use. As per HM Revenue and Customs (HMRC) guidelines.

气候变化征税(CCL)

气候变化被广泛认可为今天所有国家面临的最重要的环境挑战。对我们对温室气体浓度浓度的潜在影响,越来越多的科学共识。

CCL is a government initiative introduced in 2001 to encourage businesses to be more energy efficient to reduce greenhouse gas emissions and to help meet the UK’s environmental targets.

The levy is chargeable only on units/kWh used and not on any other part of the bill, e.g. the standing charge. VAT at the standard rate is added to CCL charges.

Separate CCL rates have been set for electricity and gas, and are index-linked, so likely to change on 1 April each year.

CCL Exemption

在某些情况下,企业将全部或部分被排除或免除,从CCL达到其能源供应。

Legislation states:

Where VAT is charged at the reduced rate, the supply is excluded from CCL
如果在标准速率下加入增值税,则通常将加入CCL(加上CCL上的增值税)。

Automatic CCL exemption

Domestic or charitable non-business use
如果电力或气体供应全部或部分用于国内或慈善非商业用途,则该部分供应符合增值税率降低,因此排除在CCL之外。如果您还没有,您需要提交宣言的增值税证明,以建议我们在此基础上符合资格的百分比。

商业或非国内使用和低使用率
Under a government concession, ‘low usage’ of electricity and gas for business or non-domestic purposes is chargeable at the reduced rate of VAT, see VAT section above, and therefore automatically excluded from CCL (i.e. if the average usage during the bill period is at or below 33 units (kWh) per day of electricity and at or below 145 units (kWh) per day of gas). You don’t need to take any action.

For more information on whether your business qualifies for exemption, please visit theHMRC website.

全部或部分浮雕

政府已赋予以下各种供应全部或部分释放CCL。

Supplies that qualify for up to 100% relief:

  • Some forms of transport
  • Combined Heat & Power (CHP) schemes covered by CHPQA (Combined Heat & Power Quality Assurance certificate)
  • 有关您的业务是否有资格获得救济或豁免的更多信息,请访问HMRC网站的访问。


Supplies that qualify for up to 90% CCL relief

Government gives special consideration to energy-intensive industries given their energy usage and their exposure to international competition. Examples include major energy intensive processes such as steel, chemicals and cement, and agricultural sectors such as intensive pig and poultry rearing. These are typically decided by business processes rather than particular sectors and are decided on a case-by-case basis.

You could qualify for up to 90%* relief from the CCL through a Climate Change Agreement (CCA) if you agree to challenging targets for improving energy efficiency or reducing carbon emissions. For more information on CCAs and to see whether your business is eligible, visit the Environment Agency website.

* 90%的救济仅适用于电力供应。燃气用品最多可获得65%的救济。

你需要做什么

If you are eligible for relief, send a completed PP11 Supplier Certificate to us:

VAT-CCL Compliance Section
EDF Energy
Freepost
Admail ADM3814
London
WC1V 6AJ

You will also need to send the completed the PP10 paperwork to HM Revenue & Customs (HMRC). Learn about thegovernment's VAT guidelines.

Please note: PP11s cannot be transferred from one supplier to another. You will need to ensure that an updated PP11 is submitted to the new supplier to ensure you continue getting relief.

进一步的信息访问HM Revenue & Customs.