Moving house and your energy supply

We can help you sort out your electricity and gas supply whether you're moving in or out of your home

Already an EDF customer and moving home?

Log into My account to tell us you're moving out.

You can get a new energy deal for your new home at the same time.

Not an EDF customer and moving home?

Have you received a letter from us at your new home?

We can help set you up as a customer. Click on our 'chat' button and talk to us.

Moved into a home with a smart Pay As You Go meter?

Don't top up with the previous owner, or occupier's key or card. Before you top-up:

  1. Phone us on0333 009 7111(1)to set up your account.
  2. 与我们分享您的电话号码,以便我们可以让您知道何时充值并向您发送方便的低平衡警报。
  3. Once set up you can easily top-up online through MyAccount or via the EDF app.
set of house keys

Energy supply for property professionals

If you're a landlord, letting agent or builder please phone us and we'll help you with the energy supply at your property.

Call 0333 200 5100(1)

We're here to help from 8am to 8pm Monday to Friday, and 8am to 2pm on Saturday.

Help and support with moving home

Your energy meter and utility bills

Find out when to give your meter readings, when to expect your final energy bill, how your new meter works and more.


Take some of the stress out of your move with our moving home to-do list. It will help you plan, prepare, sort and save – before and after your move.

Make sure your boiler is happy and healthy

Keep warm this winter with our range ofboiler service and maintenance plansandhome emergency insurance.

Boiler problems?Get your boiler up and running again with ourboiler repair servicesor need toreplace your boiler quicklywe can help!

我们已经与BOXT,offering our customers £50 off a new boiler.