Gas and electricity emergency numbers

气体紧急情况(如泄漏或闻到气体)

24-hour gas emergency services 0800 111 999(1)

If you smell gas, think you have a gas leak or have any concerns regarding carbon monoxide, immediately open all windows and doors and extinguish any naked flames including cigarettes, then call the Gas Emergency Services free on0800 111 999(1)。This is a national number and is available to all areas.

Electrical emergencies

Your electricity network distributor looks after your electricity supply. If there's an electrical emergency, call105.from your mobile or landline, and the telephone service will automatically direct you to the network distributor's emergency number for your area. Calls to this service are free of charge.

有用的链接

如何保持安全在剪切期间保持安全

  • 联系您的网络运营商以报告电源剪切。您的网络运营商与您的能源供应商不同。找到你,网络运营商,byentering your postcode.

  • Make sure your mobile phone is charged just in case you need to make an emergency call.

  • Switch off all electrical appliances, so if power comes back on and you're out, everything is safe.

  • Look out for your neighbours. They may not be as prepared as you.

  • Make sure you have torches and extra batteries.

  • 留下光明,所以你知道电源何时恢复。

  • Wrap up. If it's cold, wrap up warm and close internal doors to keep the heat in.

List of electricity network distributors and their contact details

If you'd like to work out who your electricity distributor is, you’ll need the relevant two digits from your supply number, which is shown on your electricity bill. The two digits you need can be found in the bottom-left of the ‘S grid’. The image below shows an example of this. Then, use the table below to look up the two digit number and the corresponding distributor.

Example of an 'S grid'

Electricity supply number

Distributor

General enquiries

10

UK Power Networks

0845 601 4516

11

Western Power Distribution

0845 724 0240

12

UK Power Networks

0845 601 4516

13

SP Energy Networks

0330 101 0444

14

Western Power Distribution

0845 724 0240

15

Northern Powergrid

0845 070 7172

16

Electricity North West

0800 0481820

17

Scottish Hydro Electric Power Distribution

0800 048 3515

18

SP Energy Networks

0330 101 0444

19

UK Power Networks

0845 601 4516

20

Southern Electric Power Distribution

0800 0483516

21

Western Power Distribution

0845 601 3341.

22

Western Power Distribution

0845 601 3341.

23

Northern Powergrid

0845 602 4454

24

Independent Power Networks Ltd

0845 055 6199

25

ESP Electricity Limited

01372 227560

26

Energetics Electricity Ltd

01698 404640

27

The Electricity Network Company Ltd

01359 243292

28

UK Power Networks (IDNO)

0845 601 4516

Need to speak to our Customer Service team?

如果您想与我们的客户服务团队交谈,在这里找到您的查询的最佳号码